Information Technology Support (DVS 5885)
IT support specialists (also known as call centre agents – technical support and hardware installation technicians) install, configure and update operating systems, software and peripherals on computers. As part of their duties, they manage access to network resources, backup operations and security procedures. They also troubleshoot and provide technical support to users. In a business, they will also be responsible for advising customers. This job is in demand and requires self-reliance and resourcefulness. A job as an IT support specialist is suitable for people who like to solve problems, work well in teams and possess customer service skills. (Source: Inforoutefpt.org)
Practical Information
LENGTH OF PROGRAM
1800 hours
Job Prospects
- Information not currently available.
Progam available at:
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Frequently Asked Questions
There are no registration fees for this program.
No, there are no materials that need to be purchased by the student.
IT Support Specialist — $31.94